Data processing
Information on Data Processing According to EU-GDPR
1.
In the following we inform you about the collection of personal data during the execution of the contract. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, orders.
Responsible according to Article 4 Paragraph 7 EU General Data Protection Regulation (GDPR) is Harald Heitkamp, trading under HeiQ - Heitkamp Kunststofftechnik, Lebrechtstrasse 1, 51643 Gummersbach, Germany, Email: h.heitkamp(at)heiqfoam.com, Phone: +49 22 61 / 30 29 42 (see our imprint).
2.
When you contact us, the data you provide us with (your address, your email address, possibly your name and telephone number, etc.) will be stored by us in order to answer your questions. We delete the data arising in this connection after the storage is no longer necessary, or restrict the processing if there are legal storage obligations.
If you wish to conclude a contract with us or over us, it is necessary for the conclusion of a contract that you enter your personal data, which we need for the completion of your order. We use the data provided by you to process your order. We are entitled to do this pursuant to Art. 6 Para. 1 p. 1 leg b GDPR.
If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, this is done within the framework of Art. 6 Para. 1 p. 1 leg c GDPR.
If the processing is necessary to safeguard a legitimate interest of us or a third party and your interests, fundamental rights and fundamental freedoms do not outweigh the legitimate interest, Art. 6 para. 1 sentence 1 leg f GDPR serves as the legal basis for the processing. As a rule, the legitimate interest of our company lies in the provision of the services owed and/or the ongoing optimisation of our services and presentations.
We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we will restrict the processing, i.e. your data will only be used to comply with legal obligations.
If you wish to conclude a contract with us or over us, it is necessary for the conclusion of a contract that you enter your personal data, which we need for the completion of your order. We use the data provided by you to process your order. We are entitled to do this pursuant to Art. 6 Para. 1 p. 1 leg b GDPR.
If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, this is done within the framework of Art. 6 Para. 1 p. 1 leg c GDPR.
If the processing is necessary to safeguard a legitimate interest of us or a third party and your interests, fundamental rights and fundamental freedoms do not outweigh the legitimate interest, Art. 6 para. 1 sentence 1 leg f GDPR serves as the legal basis for the processing. As a rule, the legitimate interest of our company lies in the provision of the services owed and/or the ongoing optimisation of our services and presentations.
We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we will restrict the processing, i.e. your data will only be used to comply with legal obligations.
3.
Your personal data will not be transferred to third parties for purposes other than those listed below.
We can forward your payment data to our house bank. The legal basis for this is Art. 6 Para. 1 P. 1 leg b GDPR. This also applies to measures that are necessary for the implementation of pre-contractual measures. Finally, we are entitled to pass on your personal data to third parties in order to enforce our own claims, e.g. within the scope of receivables management.
We can forward your payment data to our house bank. The legal basis for this is Art. 6 Para. 1 P. 1 leg b GDPR. This also applies to measures that are necessary for the implementation of pre-contractual measures. Finally, we are entitled to pass on your personal data to third parties in order to enforce our own claims, e.g. within the scope of receivables management.
4.
You have the right to request information from us at any time about the personal data we have stored about you (Art. 15 GDPR). This also applies to the recipients or categories of recipients to whom your data will be forwarded and the purpose of the storage. In addition, you have the right, under the conditions of Art. 16 GDPR, to demand the correction and/or under the conditions of Art. 17 GDPR, the deletion and/or under the conditions of Art. 18 GDPR, the restriction of processing. Furthermore, under the conditions of Art. 20 GDPR, you may request data transmission at any time.
You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
5.
When you visit our website, the following types of cookies are used:
a. "session cookies", which provide for normal system usage. Session cookies are stored for a limited time during a session and are deleted from your device when you close your browser.
b. "Permanent Cookies", which are only read from the website and are not deleted when you close your browser window, but stored on your computer for a period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.
A "cookie" is a small piece of data that is associated with your device when you visit a website from that website. Cookies do not contain any personal data that identifies you and can be used for various purposes. This includes, for example, facilitating navigation between different pages, automatically activating certain functions, saving your settings and optimising access to our services.
The information we collect about the use of our website includes, for example, how often users visit the website or which areas are visited. The tool we use does not collect personally identifiable information and is used by our web hosting provider and service provider solely to improve our own offerings.
a. "session cookies", which provide for normal system usage. Session cookies are stored for a limited time during a session and are deleted from your device when you close your browser.
b. "Permanent Cookies", which are only read from the website and are not deleted when you close your browser window, but stored on your computer for a period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.
A "cookie" is a small piece of data that is associated with your device when you visit a website from that website. Cookies do not contain any personal data that identifies you and can be used for various purposes. This includes, for example, facilitating navigation between different pages, automatically activating certain functions, saving your settings and optimising access to our services.
The information we collect about the use of our website includes, for example, how often users visit the website or which areas are visited. The tool we use does not collect personally identifiable information and is used by our web hosting provider and service provider solely to improve our own offerings.